Self-Check-In Option

Keyless entry lets travelers arrive on their own schedule.

AmenitiesCost: mediumEffort: mediumImpact: highImportance: 4/5

Why it matters

Hosts can't always greet guests in person, and waiting outside is stressful after a long trip.

Smart locks or lockboxes keep arrivals smooth, even when flights are delayed.

How to implement it

Install a smart lock or secure lockbox that's weather-resistant.
Create unique codes per booking and automate code delivery.
Provide backup keys in a hidden lockbox for emergencies.

Checklist

Test smart lock code before each arrival

FAQ

Should I choose a smart lock or a lockbox?

Smart locks provide better logging and remote resets, while heavy-duty lockboxes are great backups for properties with flaky Wi-Fi—many hosts use both.

How do I keep self check-in secure?

Change codes between guests, avoid using obvious numbers like the address, and store a physical backup key in a hidden secondary lockbox.

Ratings from hosts

Rate this upgrade

How helpful was this upgrade for your guests?

4.6

4.6 / 5 · 20 ratings

Related improvements

See more in Check-In Confidence

Create a Frictionless Wi-Fi Experience

Guests mention the Wi-Fi within the first five minutes—make that moment effortless.

Offer Clear Check-In and Check-Out Instructions

Clarity reduces stress. Simple check-in instructions turn arrivals into smooth experiences.

Wifi Password Easily Visible

Let guests connect before they even unpack.