Create a Frictionless Wi-Fi Experience
Guests mention the Wi-Fi within the first five minutes—make that moment effortless.
Why it matters
Wi-Fi complaints are a leading cause of 4-star ratings across review platforms. Clear login instructions reduce guest anxiety, especially for business travelers who arrive late and need instant access.
A reliable and well-communicated Wi-Fi setup is one of the top drivers of five-star reviews. Hosts who invest in a dedicated card, simple network names, and QR codes see fewer support pings and happier guests.
How to implement it
- Print a branded card that shows the network name, password, and QR code.
- Place a back-up card in every bedroom so guests never need to message you late at night.
- Audit your speed monthly and reboot the router between stays for peak reliability.
Checklist
Design and print a double-sided Wi-Fi instruction card
Include QR code, network name, and password
Schedule a router reboot before each check-in
Run and log an internet speed test
Keep a screenshot in your host log
FAQ
Aim for at least 50 Mbps down and 10 Mbps up for small properties, 150 Mbps+ for larger groups or work-friendly stays.
Place the primary card near the welcome area and duplicates in bedrooms and the workspace if you have one.
Ratings from hosts
Rate this upgrade
How helpful was this upgrade for your guests?
4.9
4.9 / 5 · 14 ratings
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