Provide an Umbrella or Rain Poncho for Guests
A small rainy-day gesture can turn a frustrated guest into a loyal fan.
Why it matters
Guests frequently travel without umbrellas, especially carry-on travelers. A simple umbrella prevents ruined clothes, hair, and plans—boosting satisfaction instantly.
Unexpected weather can ruin an outing. Offering umbrellas or ponchos shows care and thoughtfulness. It's a low-cost touch that guests remember and often mention in reviews.
How to implement it
- Place 1–2 umbrellas near the door.
- Add a small note: 'Feel free to borrow me.'
- Replace inexpensive ponchos regularly.
Checklist
Ensure 1–2 umbrellas available
FAQ
Two compact umbrellas plus a few disposable ponchos cover most guest groups.
Add a friendly note near the stand and mention it in your checkout message.
Ratings from hosts
Rate this upgrade
How helpful was this upgrade for your guests?
3.5
3.5 / 5 · 13 ratings
Related improvements
See more in City Explorer KitCreate a Frictionless Wi-Fi Experience
Guests mention the Wi-Fi within the first five minutes—make that moment effortless.
Offer Clear Check-In and Check-Out Instructions
Clarity reduces stress. Simple check-in instructions turn arrivals into smooth experiences.
Wifi Password Easily Visible
Let guests connect before they even unpack.