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Launch a Guest-Friendly Digital Guidebook

Launch a Guest-Friendly Digital Guidebook

Answer every question before guests ask it with a mobile-first guide.

ConvenienceCost: lowEffort: mediumImpact: highImportance: 5/5

Why it matters

Guidebooks reduce repeat questions and empower guests to self-serve. They also provide a home for cross-selling experiences or affiliate recommendations.

Digital guidebooks centralize everything from house rules to local favorites. Guests value searchable info, offline access, and quick links to contact the host.

How to implement it

  • Choose a guidebook platform or host a Notion/Docs version with QR access.
  • Structure content by stay timeline: arrival, during, departure, local tips.
  • Embed video walkthroughs for complex appliances and share emergency contacts prominently.

Checklist

  • Outline the key guidebook sections

  • Record appliance walkthrough videos

  • Publish guidebook and print QR code table tent

FAQ

Which platform should I use?

Hostfully, TouchStay, and Notion are popular. Pick based on design flexibility and offline mode.

How do I keep the guidebook from going out of date?

Schedule a monthly reminder to review hours, door codes, and local tips—most platforms let you duplicate last month’s version and edit quickly.

Ratings from hosts

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How helpful was this upgrade for your guests?

3.9

3.9 / 5 · 14 ratings